Morleys are experienced in dealing with an incredible variety of situations surrounding a bereavement and can provide excellent guidance for you and your family during this vulnerable and emotional period.
When a death occurs in your family, if you are unsure of what to do, it is important to contact Morleys as soon as possible, so that we can advise you of the correct procedures to follow. Most deaths are by natural causes and occur in hospitals, aged care facilities and sometimes in private residences. In most cases a medical certificate of cause of death will be issued by the attending doctor.
In some cases, however, particularly with sudden or unexpected deaths, a medical certificate cannot be issued and the Coroner needs to be notified. This usually results in members of the Queensland Police Service attending. This does not necessarily indicate a suspicious death, it is simply a procedure that must be followed to prepare a report for the Coroner as part of the process to establish the cause of death. We can advise you of procedures and timing once we are contacted and authorised to proceed with funeral arrangements.
After assessing the situation, and obtaining the required clearances and releases, we can transfer your loved one in our specially equipped (and unmarked) transfer vehicles to our Funeral Home for appropriate care. You can be assured that your loved one will be treated with utmost dignity and respect always whilst in our care. Our traditional work ethic in our mortuary is “to look after the deceased as we would look after a member of our own family.”
At a time suitable to you we can arrange the funeral at our funeral home or, if more convenient, at your own residence. We start by listening to your needs and desires and if you are unsure, we can help you come to a decision, gently and professionally. Our modern, fully-accredited facilities and our extensive resources, together with our great team of experienced staff, ensure that we can plan and conduct the funeral in accordance with your wishes and schedule (subject to timing of releases).
We offer many options to assist you in planning the appropriate farewell, and it is our responsibility to help you make those choices that are right for you. When making decisions, don’t be afraid to ask questions if there is anything you don’t understand. On the day of the funeral you can feel secure in the fact that everything has been handled professionally, with dignity and respect.
As a value added service to all our clients we invite you to download our publication titled: Peace Of Mind Funeral Planning
This early beginning gave Basil the opportunity to develop a reputation for the provision of a quality service, assisting Townsville’s residents during the end of World War 2. Basil’s extra care and attention to detail culminated in the creation of Morleys Funerals in 1961.
When a death occurs in your family, if you are unsure of what to do, it is important to contact Morleys as soon as possible, so that we can advise you of the correct procedures to follow. Most deaths are by natural causes and occur in hospitals, aged care facilities and sometimes in private residences.
We offer one of the most modern fleets of hearses, limousines and transfer vehicles available today. Our hearses are custom built to our specification by leading special-purpose vehicle-conversion companies and they incorporate many options that enhance the way we conduct our funerals in North Queensland.
Cnr Hugh Street and Martinez Avenue The Lakes, Townsville Qld 4810
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